Responsible Gaming at cb99
Your well-being comes first. cb99 provides tools, guidance, and support to help you stay in control of your gaming activity at all times.
Our Commitment to Safe Play
At cb99, we believe that online gaming should always be a fun and controlled activity. We are committed to providing Bangladesh's players with a safe, fair, and transparent platform where responsible gaming is not just a policy — it is a core value built into everything we do.
Problem gambling can affect anyone regardless of experience or income level. If you or someone you know is struggling to control their gaming habits, cb99 has a dedicated set of tools to help you take back control. This page outlines those tools, explains how to access them, and provides guidance on when and how to seek additional support.
⚠️ Important: Gambling is intended for adults aged 21 and above only. If you are under 21, please do not use cb99 or any real-money gaming service. Gambling should never be used as a way to earn income or escape personal problems. Play only with money you can afford to lose.
Self-Exclusion
Temporarily or permanently block your account to take a break from gaming whenever you need it.
Time-Out
Set a cooling-off period of 24 hours, 7 days, or 30 days to pause your account activity.
Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending within a comfortable budget.
Account Protection
SSL encryption and two-step verification keep your account and personal data secure at all times.
Reality Checks
Enable session reminders that notify you of how long you have been playing so you stay aware of your time.
Support Access
Our support team is available around the clock to assist players who need guidance or wish to activate protective tools.
Self-Exclusion: Taking a Break
Self-exclusion is one of the most effective tools available for players who feel that gaming is beginning to have a negative impact on their daily life. At cb99, you can request a self-exclusion period that prevents you from accessing your account for a defined duration. During a self-exclusion period, you will not receive promotional communications, and your account funds will remain safely held until the exclusion period ends.
- Short-term time-out: 24 hours to 30 days to cool off and regain perspective.
- Medium-term exclusion: 1 to 6 months for players who need a more sustained pause.
- Permanent exclusion: indefinite account closure for those who choose to stop gaming altogether.
- Contact our support team via the email on this site to activate any exclusion option immediately.
Healthy Gaming Habits
Staying in control of your gaming experience is straightforward when you follow a few simple principles. cb99 encourages all players from Dhaka to Chittagong to Sylhet to adopt healthy habits and treat gaming purely as entertainment.
- Set a firm budget before you start playing and never exceed it, even during a winning streak.
- Play for fun, not as a strategy to earn income or recover previous losses.
- Take regular breaks — step away from the screen every 30-45 minutes during a session.
- Never gamble when you are stressed, upset, tired, or under the influence of alcohol.
- Keep gaming separate from other financial obligations like rent, bills, or family needs.
If you find yourself consistently breaking these guidelines, or if friends or family have expressed concern about your gaming, please reach out to our support team or seek professional counselling. Your long-term well-being matters far more than any gaming session.
Frequently Asked Questions
How do I set a deposit limit on my cb99 account?
You can set a deposit limit by contacting cb99 support via the email address listed on this site. Request a daily, weekly, or monthly cap and our team will apply it to your account within 24 hours. Once set, a deposit limit can only be lowered immediately; increasing a limit requires a 7-day cooling-off period.
What is self-exclusion and how long does it last?
Self-exclusion is a voluntary tool that blocks access to your cb99 account for a chosen period. Options range from 24-hour time-outs to permanent exclusion. During the exclusion window your account is inaccessible, and you will not receive any marketing from cb99. Funds in your account are preserved and can be reclaimed once a temporary exclusion ends.
I think I have a gambling problem. Where can I get help?
If you feel gambling is negatively affecting your life, the first step is to contact cb99 support and request immediate account suspension. We take all such requests seriously and act quickly. We also encourage you to speak with a trusted family member or friend, and to seek professional counselling. Your well-being is our highest priority.
Is cb99 suitable for players under 21?
No. cb99 is strictly for adults aged 21 and above. We carry out age verification checks during the registration and KYC process. Any account found to belong to a player under the age of 21 will be closed immediately and any funds returned.
Play Responsibly with cb99
Ready to explore cb99's games within healthy limits? Check our FAQ for more information, or browse Cricket and Slots for entertainment.